Articles on: Server Administration

How to Request a Service Cancellation

To initiate a service cancellation, follow these simple steps on the portal.

Log in to your portal using your credentials.

Access the "Services" section from your dashboard.

Locate the specific service you wish to cancel and click on it to view its details.

On the left side of the page, find and click the "Request Cancellation" option.

Optionally, provide a brief reason for canceling the service.

Finally, click the "Request Cancellation" button to complete the process.

Please note that the service cancellation will be processed at the end of the current billing period.

If you do not have access to your portal yet, there are alternative methods to request cancellation. You can easily do so through our chat support or by using the contact form on

Updated on: 09/08/2023

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